Learning & Training Leader – Coach & Programs
4 days ago
Winnipeg, Manitoba, Canada
Cloud5 Communications
Full-time
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Cloud5 Communications is seeking a Training Manager in Saint John, NB to lead learning strategy and coach a team of Trainers. The role collaborates with Operations and clients to implement programs that empower employees to deliver outstanding guest experiences.
You will oversee trainer performance, guide coaching plans, and ensure effective learning across classroom, virtual, and eLearning formats, driving measurable improvements in service quality and customer satisfaction.