IVR Developer
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- "4+ years of experience in DTMF IVR application development in CVP (Contact Center).Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat.
- Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SQL Server).
- Experienced in CPV in Java, API Integration, Sharing data between IVR and agent Desktop, Customer Self-Service Solutions.
- Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS ,Queuing to Skill group, CTI Variables, Finesse Agent Desktop),Cyara."
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Sr. IVR Developer
4 days ago
Toronto, Ontario, Canada GuruLink Full-timeLocation: Toronto, OntarioRole Overview & SummaryMember of the Contact Centre and Customer Experience team responsible for developing and supporting DTMF and Voice Bots to meet business and programmatic goals. Covers both development and support within a large transformational program enabling personalized customer experiences in assisted service...
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IVR Developer – Contact Centre-6
9 hours ago
Toronto, Ontario, Canada REALIGN LLC Full-timeRole: IVR Developer – Contact CentreEmployment: Full TimeLocation: Toronto, ONWork Arrangement: Hybrid – 4 Days/WeekJob DescriptionWe are seeking a Full Time IVR Developer – Contact Centre with extensive contact centre technology experience and strong hands-on expertise in Amazon Connect, IVR, telephony, CTI, routing, and contact centre infrastructure....
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Senior IVR Developer
9 hours ago
Toronto, Ontario, Canada Bevertec Full-timeJob Title: Senior IVR Developer (Amazon Connect)Employment Type: ContractDuration: 1 YearLocation: TorontoRate: OpenHybrid- 3 days Onsite/ WeekMust haves:5+ years of software development experience3+ years of hands-on IVR developmentAmazon Connect experience in enterprise environmentsStrong integration knowledge: REST, JSON, OAuth, JWTNice to have:Financial...
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Senior IVR Developer
5 hours ago
Toronto, Ontario, Canada Apptoza Inc. Full-timeJoin Cisco as a Senior IVR Developer specializing in DTMF applications and Java development! Leverage your CVP expertise to deliver powerful customer solutions in an engaging environment. This role at Cisco requires over 4 years of experience in DTMF IVR development, emphasizing Java and API integrations. You'll work with Cisco Call Studio and integrate IVR...
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IVR Developer at Cisco, Hybrid Role
1 week ago
Toronto, Ontario, Canada Astra-North Infoteck Inc. ~ Conquering today's challenges, achieving tomorrow's vision! Full-timeElevate your career as an IVR Developer focusing on Cisco CVP, Call Studio, and Java in Toronto. Embrace a hybrid work model combining technical excellence and client backend integrations.This hybrid role offers a chance to apply 4+ years of experience in DTMF IVR application development. Candidates will work with Cisco Call Studio, VXML Server, and Apache...
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IVR Developer – Cisco CVP, Call Studio, Java
1 week ago
Toronto, Ontario, Canada Astra-North Infoteck Inc. ~ Conquering today's challenges, achieving tomorrow's vision! Full-timeIVR Developer – Cisco CVP, Call Studio, Java & Amazon ConnectLocation: Toronto, ONWork Mode: 4 days hybridSkill Required:4+ years of experience in DTMF IVR application development in CVP (Contact Center).Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat.Java development with client backend integrations...
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Tech Lead – Ivr
9 hours ago
Toronto, Ontario, Canada Zernam Full-timeKey Responsibilities: Design and develop IVR menus, contact flows, call routing, and self-service solutions. Implement speech recognition capabilities. Integrate contact centre applications with backend systems through CTI, APIs, and web services. Lead technical delivery and provide ongoing application support. Coordinate with stakeholders and project teams...
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Senior IVR Engineer for Customer Experience
4 days ago
Toronto, Ontario, Canada GuruLink Full-timeLead innovative IVR solutions in Toronto as a Senior IVR Engineer focusing on DTMF and Voice Bots. Collaborate with the Customer Experience team to enhance automated service channels and customer satisfaction. This pivotal role involves both development and support within a transformative program dedicated to improving customer experiences. You will engage...
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Toronto, Ontario, Canada REALIGN LLC Full-timeREALIGN LLC in Toronto, ON is seeking a Full Time IVR Developer – Contact Centre with extensive contact centre technology experience. The role focuses on Amazon Connect, IVR, telephony, CTI, routing, and contact centre infrastructure, supporting design, development, integration, deployment, and modernization of enterprise CC environments.You will design,...