Remote Technical Support Team Lead for FME Form

5 hours ago

Winnipeg, Manitoba, Canada Safe Software Full-time
Safe Software is seeking a Technical Support Team Lead to guide the FME Form support group within the Customer Success team. You will coach technical specialists, drive knowledge sharing, and advocate for product improvements to enhance the customer experience. You will collaborate with Product, Sales, and Development to ensure high-quality support, contribute to customer-facing events, and help grow the team through training and hiring. This role blends leadership with hands-on product support.