Systems Analyst
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DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
About the Role
This role combines application support, systems analysis, troubleshooting, and maintenance of legacy enterprise systems operating in a production environment.
Essential Job Functions:
- Support, maintain, and enhance enterprise insurance and driver licensing applications.
- Analyze, troubleshoot, and resolve application incidents and production issues.
- Modify and maintain existing PowerBuilder applications according to business requirements.
- Support and investigate batch processing failures and implement required fixes.
- Develop and maintain Unix/Linux KornShell scripts used in operational processes.
- Work with SQL databases to analyze data issues and support application functionality.
- Maintain and support interfaces between PowerBuilder applications and .NET-based middleware services.
- Participate in system analysis activities, including documenting business requirements and use cases.
- Create and maintain application documentation and technical specifications.
- Utilize ServiceNow for incident, problem, and change management activities.
- Collaborate with business users, analysts, developers, and support teams to deliver stable and efficient solutions.
- Participate in application upgrades, deployments, testing, and production releases.
Basic Qualifications:
- 5+ years of experience supporting enterprise applications in a production environment.
- Hands-on experience with PowerBuilder development and support.
- Experience working with SQL databases, including query development and troubleshooting.
- Experience with Unix/Linux environments.
- Knowledge of KornShell (KSH) scripting.
- Experience supporting batch processing systems and scheduled jobs.
- Strong troubleshooting and root-cause analysis skills.
- Experience working within ITIL-based support environments.
- Strong verbal and written communication skills.
Other Qualifications:
- Experience with SAP ASE (Sybase) databases.
- Experience with Micro Focus COBOL applications.
- Experience supporting legacy enterprise systems.
- Familiarity with ServiceNow.
- Experience with HP ALM or similar application lifecycle management tools.
- Insurance, government, or public-sector industry experience.
- Experience supporting critical business applications with high availability requirements.
Why DXC? / Life at DXC
DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success.
Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.
Additional Information-
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the