Product Owner, Enterprise Fraud

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

Enterprise Fraud is looking to hire a Product Owner to lead the development and management of innovative fraud detection solutions. You will be part of this exciting team collaborating with multiple stakeholders, Underwriting, Advance Analytics, Technology Solutions and Business Intelligence. You will play a critical role in helping drive innovative fraud prevention strategies and position Definity Insurance as a leader amongst our competitors and customers.

What to Expect

Develop and implement sophisticated fraud detection models and rules that enable monitoring and analysis of suspicious activities across insurance products and services.

Collaborate with data scientists, software developers, and other stakeholders to enhance existing insurance fraud prevention software and develop new AI-driven solutions.

Stay up-to-date with the latest advancements in fraud detection technologies, coding languages, and AI algorithms specific to the insurance industry, and proactively recommend innovative approaches to mitigate emerging fraud risks.

Ensure compliance with industry regulations, company policies, and data protection standards in all insurance fraud detection and prevention activities.

Drive sprint and release plans together with the Enterprise Fraud and analytics team, and own the Product backlog

Drive user story prioritization based on business value and customer needs

Interpret internal/external business challenges and the industry environment to recommend course of action and best practices to improve products, processes, or services

Exercise strong decision making, owning product from discovery through market implementation and beyond

Communicate difficult concepts; convert information into compelling business context and advice to influence and gain alignment among increasingly senior stakeholders

Promote the product during key moments (e.g., internal events,) and supports enterprise fraud leadership

Embody a non-hierarchical culture of collaboration, transparency, safety, and trust in the squad

What You Bring

Bachelor's degree in a related field

Experience in the Property and Casualty Insurance industry, its related practices, and processes specifically Fraud prevention / investigation

Experience in product development support based on expertise in Agile/Scrum processes, roles, and practices

Knowledge of project management and agile lifecycle management tools (e.g., JIRA, Confluence, MS project)

Ability to drive the 'big picture' strategies while keeping an eye on details

Strong written and verbal communication skills

Ability to influence and effectively negotiate with stakeholders; strong facilitation and conflict resolution skills

Creative, innovative, and critical thinkerwith a genuine excitement for solving problems within the business

Nice to have:

Previous Full cycle project leadership experience with direct accountability for executing projects in large and complex environments

5 years of project management with 3 years as a Product Owner

Certified Scrum Product Owner Designation an asset

Project Management or Agile Certification an asset

Interested in this role, but don’t meet every requirement? We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

Company share ownership program

Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Pension and savings programs, with company-matched RRSP contributions

Paid volunteer days and company matching on charitable donations

Educational resources, tuition assistance, and paid time off to study for exams

Focus on inclusion with employee groups, support