Director, Data and Insights

Office Location: 4250 Canada Way, Burnaby, BC V5G 4W6

At Pacific Blue Cross, we're committed to improving health and wellbeing for British Columbians. As our Director, Data & Insights Office, you'll have a rare opportunity to build and shape a critical enterprise capability that will influence how decisions are made across the organization for years to come. Reporting to the Vice President, Information Technology & Enterprise Transformation, you will lead the development of PBC's enterprise data, analytics, and AI strategy, helping transform data from an operational asset into a strategic advantage. Working closely with executive leaders and business partners, you will establish the foundations that enable trusted insights, stronger decision-making, and greater organizational agility. This is more than a data leadership role. It is an opportunity to drive meaningful transformation across the organization. You'll influence enterprise priorities, champion innovation, and create a culture where data empowers teams to better serve members, improve operational performance, and deliver on PBC's long-term strategic objectives. We're looking for a strategic and collaborative leader who is energized by building new capabilities, navigating complexity, and creating lasting organizational impact. You bring the vision to define what's possible, the influence to bring people together, and the execution focus to turn strategy into measurable results if your experience includes roles such as Director of Data & Analytics, Director of Business Intelligence, Head of Data & Insights, Director of Data Governance, Director of Enterprise Analytics, Director of Data Strategy, Director of AI & Analytics, Chief Data Officer, Analytics Director, Enterprise Data Leader, or similar leadership positions, and you've successfully leveraged data, analytics, and emerging technologies to drive business outcomes within industries such as healthcare, insurance, financial services, telecommunications, consulting, retail, or other complex, data-driven environments.

Key Details

Position Title: Director, Data and Insights

Work Arrangement: Hybrid - 3 days in the office and 2 days’ work from home

Office Location: 4250 Canada Way, Burnaby, BC V5G 4W6

Classification: Exempt

Salary Range: $138,000 - $208,000 ( Pacific Blue Cross’ compensation program is built on a pay-for-performance philosophy, rewarding both individual and organizational achievements. We determine starting salaries by considering a variety of factors, including relevant skills, education, experience, and internal equity, ensuring compensation decisions are consistent, equitable, and reflective of each candidate’s unique background and qualifications)

Incentive Compensation Plan (ICP bonus) per year based on performance: Up to 15.00%

Total Rewards Highlights

Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).

Paid vacation starts at 4 weeks per year and increases with years of service.

Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.

PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay.

About Pacific Blue Cross Pacific Blue Cross (PBC) has been British Columbia’s leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system.

Why You'll Love Working Here

Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55.

Access to an onsite fitness center and cafeteria, along with employee events and activities designed to foster a collaborative and engaging work environment.

Access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program

Learning and development opportunities

Wellness initiatives and onsite amenities

Keyways This Position Makes an Impact Success in this role means transforming how Pacific Blue Cross leverages data, analytics, and artificial intelligence to drive better business outcomes. As the Director, Data & Insights Office, you will establish the strategy, governance, and capabilities needed to position data as a trusted enterprise asset while enabling more informed decision-making across the organization.

In This Position, You Will

Build and lead PBC's enterprise Data & Insights Office, establishing governance frameworks, operating models, standards, and accountability to strengthen the organization's data maturity.

Drive enterprise data strategy and modernization initiatives, helping advance data quality, reporting consi