Technical Services Manager

Technical Services Manager (Laser Technology Specialist) BWXT Canada Ltd. (BWXT Canada) has over 60 years of expertise and experience in the design, manufacturing, commissioning and service of nuclear power generation equipment. This includes steam generators, nuclear fuel and fuel components, critical plant components, parts and related plant services. BWXT Canada’s subsidiary, BWXT Medical Ltd. (BWXT Medical) provides its customers, who conduct life‑saving medical procedures for patients around the world, the benefit of decades of experience in the development, manufacturing, packaging and delivery of medical isotopes and radiopharmaceuticals. Headquartered in Cambridge, Ontario, BWXT in Canada has approximately 1,800 employees at locations in Peterborough, Toronto, Arnprior, Brampton, Port Elgin, Owen Sound, Kanata and Oakville, Ontario and Vancouver, British Columbia. BWXT Canada is a subsidiary of BWX Technologies, Inc. (NYSE: BWXT). Follow us on Twitter @BWXT and learn more atwww.bwxt.com.

Welcome to BWXT We believe in empowering our employees and cultivating a dynamic workplace that fosters growth and collaboration. Whether you’re an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and contribute to nuclear innovation. We require a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a difference.

Position Overview: As our Technical Services Manager you will provide leadership, technical oversight, and day‑to‑day management for Technical Specialists and Technicians supporting highly technical field scopes. This role is specifically responsible for ownership and execution oversight of BWXT’s Laser Technology Program. Acting as the Responsible Laser Safety Officer (LSO), developing and maintaining all laser safety policies and procedures, and ensuring compliance with applicable ANSI Z136, CSA, and nuclear standards. The Technical Services Manager serves as the technical authority for BWXT’s laser technologies— including laser cleaning and supports future expansion into other laser technologies and applications

Location:

Your Day to Day as our Technical Services Manager

Operational Leadership & Oversight

Provide direct supervision and leadership for Technical Specialists and Technicians executing laser-based and other advanced technical scopes.

Maintain accountability for field execution quality, safety, and schedule adherence.

Serve as technical authority for BWXT’s Laser Technology Program Ensure consistent application of technical procedures, laser safety standards, and nuclear safety culture expectations.

Identify, escape, and resolve technical, resource, and execution issues across multiple sites and customers.

Laser Technology Program Ownership

Lead BWXT’s Laser Technology Program, including equipment ownership, maintenance, configuration, calibration, and lifecycle management.

Act as BWXT’s Responsible Laser Safety Officer, establishing and enforcing ANSI Z136, CSA, and internal laser safety program requirements.

Develop, maintain, and enforce all laser‑related policies, procedures, and controls, including hazard evaluations, documentation, and compliance monitoring.

Ensure all laser operations meet nuclear, regulatory, and customer safety expectations.

Oversee laser training, qualification, and competency programs for BWXT personnel.

Resource Management & Outage Support

Assign electrical personnel to specific outages, projects, and field work scopes.

Balance workload across multiple outages and customers.

Coordinate staffing plans to meet outage schedules, skill requirements, and qualification needs.

Adjust resource assignments to support emergent field conditions.

Provide technical and labour input to support proposal development and cost estimates.

Validate scope assumptions, staffing levels, and execution strategies.

Support bid reviews and technical discussions, as required.

Approve employee timesheets and ensure accurate labour charging.

Complete performance reviews, goal setting, and development planning.

Support hiring, onboarding, and training activities.

Address performance issues and reinforce accountability and expectations.

Provide input and analysis to support Maintenance Services group forecasting.

Support resource projections and outage staffing assumptions.

Support the Senior Manager, Field Operations in budget planning activities.

Does not own or approve the department forecast.

Coordination & Stakeholder Engagement

Coordinate with Project Management, Engineering, QA, Supply Chain, and