Director of Social Services

Schedule: 4-day work week (Monday to Thursday)

Type: Full-time, permanent

About the Opportunity

We are partnering with an Indigenous community organization in Northeastern Ontario to hire a Director, Community & Family Services. This is a senior leadership role reporting to the Executive Director, with full ownership of a multi-program social services portfolio, a dedicated team, and departmental budgets.

The successful candidate will lead culturally grounded, trauma-informed services for children, youth, adults and families, and will work closely with Health, Education and Governance departments as well as external agencies.

What You’ll Do

• Build and deliver an annual departmental plan and budget aligned with community priorities and leadership direction
• Oversee income support, prevention, child and family services, and youth transition-to-adulthood programming
• Track service outcomes and gaps, and drive practical improvements
• Oversee client intake, service planning and referrals carried out by qualified staff
• Manage third-party service agreements, deliverables and performance
• Lead responses to complaints and critical incidents in coordination with partners
• Manage departmental budgets, forecasts and commitments, with regular reconciliation alongside Finance
• Monitor funding agreements and eligible expenditures, and deliver accurate reporting on deadline
• Write funding proposals backed by a clear service rationale
• Ensure purchasing and spending follow internal approval policies
• Provide monthly reporting to leadership on programs, finances, staffing and risks
• Supervise, coach and develop departmental staff through regular one-on-ones and performance reviews
• Address performance concerns in partnership with HR
• Identify staffing and training needs and support recruitment and onboarding
• Prepare briefing notes and present to senior leadership and governing council as required

What You Bring

• Degree in Social Work, Social Services, Public Administration or a related field (equivalent experience considered)
• 4+ years of progressive management experience, including staff supervision, program delivery and budget ownership
• 3+ years working within or alongside First Nations or Indigenous communities, with an understanding of Indigenous governance
• Proven track record managing funding agreements, forecasts and reporting
• Experience writing workplans, policies and funding proposals
• Working knowledge of social assistance, prevention and child and family services frameworks in Ontario
• Strong judgment, professional boundaries and commitment to confidentiality
• Proficiency with MS Office and spreadsheets

Nice to Have

• Experience leading prevention or youth transition programs
• Training in trauma-informed practice, crisis response or financial management
• Relevant professional registration (e.g., OCSWSSW)
• Experience working with Elders, knowledge keepers, youth and families

Requirements

• Clear police check, including vulnerable sector screening
• Valid Ontario driver’s licence and reliable vehicle
• Ability to work on site, with occasional evening meetings and travel

Why This Role

• 4-day work week with a full-time senior salary
• Senior leadership seat with real autonomy and impact
• Meaningful, community-centred work