Director, Compliance Advisory

Who we are

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig. Together, we are the leading alternative lending bank in Canada. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—

we offer
financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers. Home Trust Company has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people. Join Home Trust as a Director, Compliance Advisory, reporting to the Vice President, Business Conduct & Chief Privacy Officer, and be part of our talented and growing team

About the role

As a Director, Compliance Advisory, you will support the VP, Business Conduct & CPO in the general development, implementation, oversight and administration of the Bank’s consumer protection and privacy programs. Specific purpose of the role involves the provision of general compliance advisory support with emphasis on acting as the liaison between business units and consumer protection and privacy regulators; provide strategic advice to business units to understand their compliance obligations, identify and remediate compliance gaps; and generate reporting on compliance issues. What you’ll do

Compliance Advisory (50%) Identify, interpret and assess legislative and regulatory risks and impacts to the Company, in particular relating to consumer protection and privacy for a designated product portfolio. Proactively monitor, identify and report on compliance changes, trends and other forward looking compliance matters, specifically associated to consumer protection and privacy. Provide compliance advisory support (to detect/identify/prevent potential compliance problems) on internal projects and other initiatives requiring compliance certification (with an emphasis on consumer protection and privacy). Advise on RCM reportable events, breaches and other instances of non-compliance as well as remedial action steps with emphasis on consumer protection and privacy. Track any issues to full resolution Review marketing, sales and product materials and communications to ensure regulatory compliance. Provide support to the VP, Business Conduct & CPO on consumer Protection and privacy matters in the annual Compliance Plan. Advise the VP, Business Conduct & CPO on compliance policy recommendations. Provide advisory support on preparing the annual CCO & CAMLO reports, including required consumer protection reporting. Report on the status of consumer protection and privacy programs to the VP, Business Conduct & CPO. Promote accountability and ownership for compliance risk management. Generate compliance risk awareness within the designated product portfolio – with focus on consumer protection and privacy requirements. Provide subject matter expertise, guidance and coaching to internal Compliance staff on general compliance matters with emphasis on consumer protection and privacy. Liaise/manage relationships with the Company’s internal control functions. Provide compliance advisory support for new business initiatives and significant projects through the formal risk assessment process. Operational Compliance (30%) Implement prudent policies and procedures to: mitigate reputational risk and meet or exceed regulatory requirements; promote a sound compliance culture; and, report to management on compliance with policies and procedures and applicable regulatory requirements for consumer protection and privacy. Periodically monitor compliance with Material Legislative Requirements; investigate and initiate action plans to resolve instances of non-compliance. Conduct Privacy Impact Assessments as required for new/materially revised uses of personal information or system deployments. Review and coordinate responses to formal privacy access requests. Support the development and refinement of compliance policies, procedures and internal controls (including requirements associated to consumer protection privacy). Contribute compliance metrics and other related information as required to support compliance reporting. Provide assistance on compliance-related quality assurance reviews and other mon