Senior Digital Journey Architect
3 days ago
Winnipeg, Manitoba, Canada
Bnc
Full-time
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National Bank is seeking a Senior Digital Journey Owner in Montreal to lead end-to-end client journeys across web and mobile channels. You will balance regulatory and business needs, drive continuous improvement, and collaborate with product, UX, data, marketing, and tech teams to deliver measurable client outcomes.
You will influence journey design, MVP scope, and release planning while ensuring a seamless end-to-end experience for clients across channels and assisted interactions.