Director, Quality Assurance

Company Description Assent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.

Company Description Assent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.

At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier intelligence, advanced AI and deep regulatory expertise to help organizations identify risk, make informed decisions and stay ahead of evolving requirements.

Trusted by more than 1,000 customers worldwide, Assent helps organizations stay ahead of evolving regulations across areas including responsible sourcing, human rights due diligence, PFAS reporting, Digital Product Passports, and other emerging requirements. Our platform empowers manufacturers to navigate change with confidence while building stronger supplier relationships and driving measurable business value.

With more than 1000 team members across India, North America, Malaysia, the European Union, and Kenya, Assent brings together global expertise, diverse perspectives, and a shared commitment to innovation. Our hybrid work model enables teams to collaborate across regions while staying connected to the communities where they live and work. As a certified B Corporation, we meet rigorous standards of social and environmental performance, transparency, and accountability, reflecting our commitment to creating lasting value for our customers, our people, and the planet.

People First. Technology Forward. Our commitment to People, Culture & Community (PCC) is rooted in building a diverse, inclusive, and high-performing team. We recruit and retain team members with a range of backgrounds, experiences, and perspectives, while fostering a culture of belonging where all Assentees are respected, supported, and empowered to contribute.

As we continue to embed AI into how we work, we do so thoughtfully, enhancing human potential, supporting better decision‑making, and prioritizing appropriate oversight, privacy, and fairness.

At Assent, we value your privacy and are committed to maintaining transparency in how we handle your personal information. As part of our talent acquisition and management processes, we may use AI technologies to support activities such as resume screening, candidate communication, and talent analytics.

Job Description Position Summary The Director, Quality Assurance is accountable for defining and advancing Assent’s quality strategy and quality engineering capability across its SaaS platform and products. This leader establishes a scalable, risk‑based approach to quality that combines strong engineering practices, effective test automation, appropriate quality controls and data‑driven insight to improve product reliability and customer outcomes while supporting delivery velocity.

Leading a global Quality Assurance organization, the Director develops teams and leaders, establishes standards and measures, and partners with Engineering, Product Management, Security and other stakeholders to embed quality throughout the software development lifecycle. The Director provides clear, risk‑based insight into release readiness and champions shared accountability for product quality across the organization.

Key Requirements & Responsibilities

Define and execute the enterprise quality assurance and quality engineering strategy aligned with Technology and Product priorities.

Serve as a key member of the Data and Technology senior leadership team and strategic thought partner to the senior executive on quality strategy, product quality risk, and embedding quality throughout the software development lifecycle.

Foster a culture of collaboration and accountability across the Product and Technology organizations to drive results, and achievement of key objectives.

Lead, develop and scale a high‑performing, globally distributed QA organization, including capability planning, organizational design, recruitment and succession.

Drive adoption of test‑driven development and shift toward the Agentic Delivery Lifecycle (ADLC) across the Data & Technology teams.

Establish a consistent quality operating model, standards and governance across product and engineering teams.

Advance the automated‑testing strategy, including frameworks, tooling, maintainability and integration with CI/CD pipelines.

Establish risk‑based approaches to functional, integration, regression, performance, reliability and other non‑functional testing.

Partner with Product and Engineering early in the development lifecycle to improve requirements, acceptance criteria, testability and quality by