Cloud Platform Engineer

Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you

The Work The Cloud Platform Engineer is responsible for all aspects of our Kubernetes and Docker containers. He/she will be responsible for production support, administration, testing, and documenting various aspects of the cloud technology, tools and continuous delivery. He/she will ensure that all reported incidents are triaged and redressed in a timely manner with minimum business impact. In addition, he/she will work with other IT Administrators and vendors to ensure that the company’s applications, servers and systems are maintained as per the bank’s policies and procedures.

The Core Responsibilities

Create, implement and manage cloud deployments using Kubernetes and Docker

Provide expertise for operational management of cloud platform for monitoring, management, disaster recovery, security compliance/auditing, networking, storage, service brokers and build packs

Develop and deliver configuration and deployment automation through Kubernetes/Docker required for continuously improving the functionality, availability, and manageability of platform and associated services.

Set up administrator and service accounts, maintaining system documentation and troubleshooting

Use scripting tools to automate processes

Develop, update, follow up and implement strategies, action plans, programs or solutions for technological infrastructure operation to ensure consistency and balance between business needs and compliance with requirements and good practices

Develop performance indicators and monitoring methods. Identify problems and make recommendations to management.

Maintain Primary and Disaster Recovery sites

Interface and coordinate with development and technical support teams to resolve issues reported during daily operation

Project Execution – perform tasks under the directions of the IT Director and/or according to a project plan in a way such that the timeline of the project is observed and the requirements of the task are satisfied

Research new technologies and provide technical expertise as requested by IT Director

Let's Talk About You

College diploma in computer science or equivalent is required. Higher accreditation (e.g., Bachelor of Computer Science) is an asset.

5+ years of experience working in an IT capacity

5+ years’ technical (OS, network operations, and monitoring) experience within an Enterprise sized business

2 years solid hands‑on experience cloud deployments to Azure, AWS or GCP

2+ years of Kubernetes and Docker experience at an Enterprise scale(highly desirable)

1-2 years of experience doing DevOps

2+ years of hands‑on experience in setting up logging and monitoring using one or more tools like ElasticSearch, Kibana, Filebeat, Logstash, Prometheus and Grafana

Knowledge of containers, orchestration tools, and container management

Experience in Service Mesh (Istio or Linkerd)

Understanding of the Software Development Life Cycle including Continuous Integration and Continuous Deployment (CI/CD) pipeline architecture (Jenkins, Azure Devops) including deployments into Kubernetes environments using tools such as ArgoCD

Experience in security tool and best practices such as Auqa

Experience with IaC practice (infrastructure as code)

Good scripting abilities (PowerShell, Bash, Python, Go, etc.)

Good problem-solving skills

Experience working in a banking or financial services environment is desirable

What we offer [For full-time permanent roles]

Competitive discretionary bonus

Market leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top‑up while you care for your little one

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Professional development and comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

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