Consulting Manager, P&C Insurance- Claims transformation

About Cognizant Consulting Cognizant Consulting is more than Cognizant’s consulting practice—we’re a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who’ll join us in shaping the future of business. Could it be you?

About the role As a Consulting Manager, Insurance Consulting, you will make an impact by helping property and casualty (P&C) insurers transform their claims operations with emerging technologies (such as AI, agentic automation), taking initiatives from roadmap and business case through to solution design and development readiness. You will be a valued member of the Cognizant Consulting Insurance Practice and work collaboratively with clients, project stakeholders, and internal consulting teams to deliver value‑additive consulting engagements and build long‑term trusted relationships.

In this role, you will:

Shape and prioritize initiatives, translating use cases to defined outcomes, mapping out current state, pain points and re-imagining future state

Identify and analyze the applicability of emerging technologies (such as AI) across the claim’s lifecycle. Create the business case for change

Partner with Product Owners, Developers, Scrum Masters, Solution Architects to drive business outcomes through technology delivery

Partner with clients and internal teams to plan, scope, and execute value‑additive consulting projects while managing engagement economics

Serve as a trusted advisor to P&C claims and technology leaders, building strong, ethical, and long‑standing working relationships

Support business development activities including upsell opportunities and management of RFI/RFP responses

Support go-to-market initiatives by developing thought leadership and white papers on market trends, client needs, and emerging opportunities within the insurance industry

Work model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position based in Downtown Toronto, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

8+ years of experience in P&C insurance (Personal Lines experience is a must), with a strong focus on claims operations or claims technology, including working knowledge of applied AI in insurance

Hands‑on experience with Guidewire Claims Centre

Ability to translate client objectives into clear scope, development‑ready requirements, and executable tasks

Ability to shape and facilitate discovery sessions and workshops with multiple stakeholders

Bachelor’s degree in business, IT, Engineering, or a related field

Strong work ethic, with a proven track record of building trusted client relationships

Legal authorization to work in Canada without sponsorship

These will help you succeed

Ability to serve as a thought leader in AI-enabled P&C claims transformation best practices

Experience with claims ecosystem integrations such as Audatex, Mitchell, or police/collision reporting systems

Experience with Canadian insurance markets

Experience creating consulting mindshare such as white papers, points‑of‑view, and case studies

Experience building reusable consulting assets and practice capabilities

Experience with requirement gathering tools

Strong presence as trusted advisor and team player

Compensation $100,000-$128,000

This position is eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans

Benefits

Medical, dental, vision and life insurance

401(k) plan and contributions

Employee stock purchase plan

Employee assistance program

10 paid holidays plus PTO

Paid parental leave and fertility assistance

Learning and development certifications and programs