Branch Manager

9 hours ago

Vancouver, British Columbia, Canada National Seating & Mobility, Inc. Full-time

Lead a Team. Grow a Branch. Make a Difference.

AtNational Seating & Mobility (NSM), we help people live with greaterindependence, confidence and comfort through personalized mobility and seating solutions.

We’re looking for aBranch Managerwho is a strong people leader, customer-focused, organized and business-minded—and who wants to make a meaningful difference every day.

What You’ll Do

  • Lead, coach and develop a high-performing branch team.
  • Drive branchsales, revenue, customer service and operational performance.
  • Build strong relationships with clients, therapists and healthcare professionals.
  • Oversee day-to-day branch operations, inventory, equipment and facility needs.
  • Support recruitment, onboarding, performance management and employee development.
  • Monitor budgets, P&L, expenses and accounts receivable.
  • Ensure quotes, orders, work orders, billing and service activities are completed accurately and on time.
  • Identify opportunities to improve processes, customer experience and branch performance.
  • Create a positive, collaborative team culture where employees feel supported and accountable.

What You Bring

  • Leadership experience in a customer-focused or operations environment.
  • Strong communication, organization and problem-solving skills.
  • Experience managing employees, budgets and business operations.
  • A customer-first mindset and ability to build strong relationships.
  • Ability to balancepeople, priorities and business results.
  • Experience in healthcare, mobility equipment or a related industry is an asset.

Why Join NSM?

  • $65,000–$70,000 annually+ annual merit reviews
  • Meaningful workthat directly impacts people's lives
  • RRSP matching
  • Generous paid time off
  • Company events & inclusive team culture
  • NSM-sponsored gear

Ready to Lead With Purpose?

If you’re passionate aboutpeople, customer experience and making a difference, we’d love to hear from you.

Join NSM and help create better mobility experiences—one client at a time.