Remote ERP Technical Solutions Specialist
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ERP Technical Solutions Specialist
VersaFile, an RKO Company is a Vancouver-based technology services and software company providing intelligent content and process automation solutions. This includes managed services, strategic consulting, implementations, and commercial software. Our purpose is to generate outcomes that make a difference by making our solutions easy, highly functional, and quick to value.
Role Overview
We are seeking an ERP Technical Solutions Specialist who will play a pivotal role in delivering successful customer outcomes across two core service areas:
- ERP/ECM migrations and system integrations using the docuflow suite of integration products (d4i)
- Implementation and delivery of docuflow for SAP (d4SAP)
This role sits at the intersection of technical delivery, solution implementation, and customer collaboration. You will work closely with sales, architects, developers, and project managers while owning hands-on execution for ERP and ECM migrations, integrations, and SAP‑connected docuflow solutions.
Key Responsibilities
docuflow for integrations – ERP/ECM Migrations & Integrations
- Participate in requirements gathering and design workshops with customers to understand ERP/ECM content management needs
- Analyze existing client content structures, data models, and source systems to support effective migration and integration strategies
- Design, execute, and monitor content migrations from legacy ECM platforms (e.g., OpenText, FileNet, etc.) to modern repositories (e.g., Box, SharePoint Online, etc.) using d4i
- Extract, transform, and load structured and unstructured content while ensuring data accuracy, completeness, and integrity
- Perform data validation, reconciliation, and post‑migration quality checks
- Troubleshoot and resolve migration or integration issues with minimal business disruption
- Report on migration status, risks, and key metrics to project leadership
- Identify process improvement opportunities and contribute to reusable migration patterns
docuflow for SAP – Implementation & Delivery
- Participate in requirements gathering and design workshops with customers to understand ERP and content management needs
- Configure and implement d4SAP solutions aligned with customer business processes
- Support implementations across SAP ECC and SAP S/4HANA, including ArchiveLink and related document management scenarios
- Assist with solution provisioning, configuration, testing, and deployment
- Deliver solution walkthroughs and demonstrations to customers during implementation
- Support go‑live activities and provide post‑implementation support as needed
- Create and maintain technical and functional documentation
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