Remote Operations

The Operations & Commercial Strategy Manager plays a critical role in bridging commercial strategy and operational execution across BioScript’s specialty services. This role ensures that commercial opportunities are translated into scalable, efficient, and high-performing operational models. 

The position contributes to strategic planning, supporting growth initiatives, Health care professional engagement, and continuous optimization of programs to drive value for different partners and patients.

What we offer (and why you’ll love it here):

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• Epic Work-Life Balance: Flexible remote work options because we value your time and well-being.  
  

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• Growth Opportunities: Committed to fostering a culture of growth, where every team member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
  

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• Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
  

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• Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.  
  

What & Where: Canada (Remote)

Why BioScript Solutions?

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

Your Mission:

Commercial Strategy & Execution 

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• Support the development and execution of BioScript’s commercial strategy across specialty pharmacy services 
  

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• Translate strategic priorities into actionable operational plans and workflows 
  

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• Lead operational readiness for new service launches, relaunches, and onboarding partnerships 
  

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• Ensure alignment between Business Development, Strategic partner relations (SPR) teams, field- nurses, Access link, Operations, and Analytics 
  

Program Performance & Optimization 

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• Track and monitor program performance (KPIs, patient pull through, timelines) 
  

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• Identify root causes of underperformance 
  

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• Implement optimization plans to improve efficiency and outcomes 
  

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• Drive consistency across regions (West, Ontario, QC-Atlantic) 
  

Process Design & Operational Excellence 

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• Develop and maintain workflows, budget and playbooks 
  

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• Ensure scalable and repeatable processes 
  

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• Partner with Field Nurses and AccessLink Managers for adoption 
  

Cross functional Collaboration 

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• Support business reviews and client engagements 
  

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• Collaborate with internal cross functional partners 
  

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• Provide operational insights and recommendations 
  

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• Act as liaison between Commercial and cross-functional departments 
  

Reporting & Strategic Insights 

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• Collaborate to define KPIs aligned with commercial goals 
  

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• Collaborate with data analytics manager to provide actionable insights 
  

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• Support strategic decision-making 
  

Budget Management & Conference Planning 

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• Develop, manage, and track budgets 
  

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• Monitor operational expenses and ensure alignment with targets 
  

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• Support forecasting and variance analysis 
  

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• Plan and track conference participation 
  

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• Manage conference logistics with Marketing 
  

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• Evaluate ROI of conference participation 
  

What You Bring to the Table:

Education:

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• Post-secondary education or equivalent experience 
  

Experience:

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• 5–8+ years in operations or commercial strategy 
  
• Experience in specialty pharmacy or PSPs or pharmaceutical 
  
• Experience with pharmaceutical partners