Strategic Account Manager SaaS

10 hours ago

Winnipeg, Manitoba, Canada ScalePad Full-time
Strategic Account Managers at ScalePad grow B2B SaaS accounts through consultative selling, executive relationships, and AI-fluent forecasting. This full-time role supports Canada or United States applicants. You will own approximately 180 strategic accounts and serve as their primary relationship owner. The role combines upselling, cross-selling, renewals, retention, and value realization. Success requires collaboration across internal teams, strong communication, and consistent focus on revenue growth. Key Responsibilities:

Manage a strategic portfolio of approximately 180 accounts Drive upselling, cross-selling, renewals, and retention Build long-lasting customer relationships as primary contact Collaborate internally to improve partner outcomes Lead strategic negotiations with executive sponsors Requirements:

Five or more years in account management or SaaS sales Proven success growing accounts through upselling and cross-selling Experience managing high-value or strategic customer relationships Strong consultative selling and relationship management skills B2B SaaS experience required; MSP experience is an asset Bring strategic account management, consultative selling, and revenue growth expertise to ScalePad’s global partner relationships.