Scotia Tire Front Desk Service Manager
10 hours ago
Mississauga, Ontario, Canada
Scotia Tire & Alignment Services Limited
Full-time
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Take the lead as Front Desk Service Manager at Scotia Tire & Alignment Services, where customer service and operational excellence are paramount.
In this full-time role, Scotia Tire is searching for a Service Manager who will orchestrate customer interaction and shop operations. You will be pivotal in ensuring smooth workflows, monitoring technician performance, and providing top-notch service recommendations. Your leadership will shape a positive work culture centered on accountability and team success.
Key Responsibilities
• Provide welcoming customer service at the front desk
• Assist with tire service recommendations and sales
• Coordinate daily operations for efficient workflow
• Facilitate communication between customers and technicians
• Ensure accurate processing of work orders and payments
Requirements:
• Previous experience in fleet service or transportation preferred
• Strong communication and customer service skills
• Ability to multitask and stay organized in a busy environment
• Proficiency in Microsoft Office and shop management tools
• Valid driver's license is beneficial Lead team efforts and improve customer satisfaction at Scotia Tire through this essential managerial role.
Key Responsibilities
• Provide welcoming customer service at the front desk
• Assist with tire service recommendations and sales
• Coordinate daily operations for efficient workflow
• Facilitate communication between customers and technicians
• Ensure accurate processing of work orders and payments
Requirements:
• Previous experience in fleet service or transportation preferred
• Strong communication and customer service skills
• Ability to multitask and stay organized in a busy environment
• Proficiency in Microsoft Office and shop management tools
• Valid driver's license is beneficial Lead team efforts and improve customer satisfaction at Scotia Tire through this essential managerial role.