Director of Customer Experience
16 hours ago
Winnipeg, Manitoba, Canada
Hospitality NL
Full-time
Free with email or Google
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
Free with email or Google
By continuing, you agree to our Terms & Privacy Policy.
PAL Airlines is seeking a Director, Customer Service to lead the customer experience across our Quebec network. You will shape strategy, drive service excellence, and align operations with safety and business objectives.
You will manage station leaders, coach teams, and foster a culture of accountability, inclusivity, and continuous improvement, with fluency in French and English required. Experience in airport operations and cross-functional collaboration is essential.