Director of Operations
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Work Arrangement: Currently remote, with plans to transition to a hybrid model in downtown Toronto in the coming months.
Salary: $100,000–$130,000 annually, based on experience.
Role Summary
We’re looking for a technically savvy, commercially minded Director of Operations to drive operational excellence, improve processes, and support SRED.io’s next stage of growth.
This is a hands‑on, high-impact role working closely with our CEO, development team, sales, and clients. The ideal candidate is a natural problem‑solver who takes ownership, drives execution, and thrives in a fast‑paced, growing company.
Key Responsibilities
Operational Leadership: Streamline processes, improve efficiency, and leverage AI and automation to scale operations.
Technical & Project Oversight: Work closely with developers to manage priorities, oversee projects, remove blockers, and drive delivery.
Sales Operations: Improve sales processes, reporting, CRM workflows, and commercial performance.
Client Success: Support key client relationships, resolve escalations, and ensure a strong client experience.
Cross-Functional Execution: Connect sales, product, development, and leadership to keep priorities aligned and projects moving.
CEO Initiatives: Own strategic projects and business priorities as needed, taking ideas from concept to execution.
What We’re Looking For
Experience in operations, technical project management, or business operations , ideally within SaaS, fintech, or a scaling tech company.
Strong technical aptitude with the ability to collaborate confidently with developers.
Commercially savvy, with a solid understanding of sales operations and client relationships.
Exceptional communication, organization, and stakeholder management skills.
A proactive, resourceful self-starter who makes decisions, takes ownership, and gets things done.
Comfortable wearing multiple hats and bringing structure to a rapidly evolving business.
Why SRED.io?
Join a growing Canadian technology company where you'll work directly with leadership, influence key decisions, build scalable processes, and play a meaningful role in shaping the business.
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