Governance Director Client Account Management
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Oversee virtual teams delivering client changes Track initiatives, metrics, risks, issues, and remediation Escalate key changes and unresolved service matters Lead client meetings and change delivery discussions Coach managers and employees through development planning Requirements:
Minimum 10 years in financial services Minimum 10 years leading people Post-secondary education in a related discipline Strong ADKAR change management capability Knowledge of IFDS applications and mutual fund operations Bring leadership, governance, risk control, and client relationship expertise to IFDS’s Toronto-based account management organization.
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