Canada Digital Technology Portfolio Leader
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Lead Chick-fil-A Canada’s digital technology portfolio using service delivery and program leadership to support restaurant expansion and Operators.
This senior technology leader partners with Canada Division stakeholders, the Digital Transformation & Technology team, and vendors. The position shapes a multi-year roadmap, translates business needs into techno-functional requirements, and guides core restaurant systems, payments, networks, and digital capabilities. It also supports the transition to a new technology ecosystem.
Key Responsibilities:
- Build and execute Canada’s technology portfolio and roadmap
- Design solutions addressing regional business requirements
- Coordinate technology implementation for restaurant grand openings
- Define and improve IT service levels and support operations
- Advocate Canada-specific needs across global technology standards
Requirements:
- Ten years of experience required
- Technology service delivery experience
- Experience leading complex technical initiatives and programs
- Experience leading technology functions and teams
- Bachelor’s degree or equivalent experience
Shape Chick-fil-A Canada’s technology direction through portfolio leadership, service delivery, and restaurant systems expertise.