Taxation Specialist
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Position Title: Taxation Specialist
Competition Number: 26-27
Department: Finance
Primary Work Location: Townhall (5684 Trafalgar Rd. Hillsburgh)
Number of vacancies : 1
Salary Range: $86,561-$101,264 per annum
Status: Regular, Full Time (35 hours per week)
Posting Dates: August 25, 2026 – September 13, 2026
ABOUT US
Nestled on the edge of the Greater Toronto Area (GTA), Erin is more than just a town—it's a vibrant and progressive community that thrives amidst the beauty of rolling hills. As you step into Erin, you'll experience a place on the rise, experiencing explosive growth fueled by its strategic location and forward-thinking approach. The landscape is a testament to nature's artistry, with lush greenery and picturesque views that soothe the soul. But Erin is not just about scenery; it's about progress. With all the amenities of urban living at hand, residents enjoy a quality of life that balances convenience with tranquility. The heartbeat of Erin lies in its infrastructure, continuously evolving to meet the needs of its expanding population. From a state-of-the-art treatment facility ensuring clean water for all, to major water and sewer projects paving the way for future development, Erin is laying the groundwork for a sustainable tomorrow. At the helm of this transformation is a municipal team renowned for its progressive and innovative spirit, driving Erin to become one of Ontario's fastest-growing communities. In Erin, the journey toward progress is as scenic as it is promising, offering a glimpse into the future of modern living intertwined with the beauty of nature.
WHY ERIN?
- Vibrant Workplace Culture - Enjoy engaging town events, team celebrations, and town hall BBQs that bring the team together and make work fun.
- Supportive & Inclusive Environment- We prioritize employee well-being, foster a caring and respectful workplace, and embrace culture, diversity, and innovation to drive meaningful change.
- Growth & Development Opportunities - We are committed to supporting staff learning through internal and external training and development programs.
- Time off & Flexibility - Benefit from competitive paid vacation, personal, sick, and bereavement days, flexible work schedules, and a Parental Leave top‑up program.
- Secure Retirement Planning - Create peace of mind for your future with a Defined Benefit Pension Plan through OMERS.
- Comprehensive Benefits Package - Enjoy extended health and dental coverage, short-term and long-term disability plans, and access to our Employee and Family Assistance Program.
POSITION OVERVIEW
Reporting to the Director of Finance & Treasurer, the Taxation Specialist serves as the Town’s technical expert in municipal taxation and is responsible for the accurate, compliant and effective administration of property tax billing, collections, assessment‑related adjustments, tax‑roll maintenance, reporting and related systems. As a key member of the Finance team, the Taxation Specialist champions continuous improvement, process modernization, and data‑driven decision‑making initiatives, including supporting the Town's transition to Dynamics 365 Business Central. Balancing technical expertise with a customer‑focused approach, the Taxation Specialist fosters positive service experiences while supporting the Town's financial stewardship and operational excellence.
MAJOR RESPONSIBILITIES
- Lead and oversee municipal tax billing, collection, and revenue administration functions, ensuring effective internal controls, legislative compliance, service excellence, and achievement of municipal revenue objectives.
- Administer the tax collection process, including arrears registration in compliance with the Municipal Act and managing payments, deposits, and Payment in Lieu of Property Tax (PILT) billing and collection.
- Provide exceptional customer service by assisting taxpayers and customers at the counter, by phone and email with inquiries related to taxation, including assisting with escalated matters.
- Coordinate and maintain the integrity of the tax roll, ensuring timely and accurate updates to ownership, name changes, assessment adjustments and related taxation data.
- Champion continuous improvement initiatives by identifying opportunities to streamline processes, leverage automation, enhance service delivery, and improve operational efficiency within taxation and revenue functions.
- Develop, monitor, and analyze key performance indicators (KPIs), assessment growth, supplementary taxation, revenue collection trends, and tax incentive programs, providing insights and recommendations to support financial planning and decision‑making.
- Lead the development, implement