Operations Coordinator in Last-Mile Logistics

4 weeks ago

Canada Intelcom Full-time

Join Intelcom | Dragonfly as an Operations Coordinator, where you will enhance last-mile logistics through precise package processing and client support. This is a crucial opportunity to drive operational excellence. In this role, you'll be at the heart of Intelcom | Dragonfly’s logistics operations, ensuring that packages are sorted and processed efficiently. You'll assist with unloading trailers, conduct audits, and help manage returns and customer service inquiries. A focus on maintaining quality standards and enhancing operational efficiency will be key to your success. Key Responsibilities:

  • Verify freight and assist in unloading trailers
  • Process and sort packages, tackling returns proactively
  • Conduct van audits and maintain operational records
  • Support shipping and dispatching functions
  • Engage in customer service and respond to inquiries
Requirements:
  • Background in logistics or warehouse operations
  • Strong problem-solving and communication skills
  • Proficiency in handling documentation and data entry
  • Knowledge of Health & Safety protocols
  • Experience in training and mentoring staff
Enhance logistics processes and customer satisfaction at Intelcom | Dragonfly as a pivotal Operations Coordinator #J-18808-Ljbffr