Millwright (Service Technician)

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of € 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe. The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 20,700 employees, sales of € 4,8 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe. Millwright (Service Technician) Join Voith and Help Power Industry Through Technical Excellence At Voith, we are committed to delivering innovative industrial solutions and exceptional customer service. We are seeking an experienced Millwright ( Field Service Technician ) to join our team. In this role, you will build trusted relationships with customers while providing expert technical support, maintenance, and commissioning services for our industrial products. If you thrive in a hands‑on environment, enjoy solving complex technical challenges, and are passionate about safety and customer satisfaction, we would love to hear from you. As a Service technician, you will manage all phases of the field service cycle, including: Performing inspections, repairs, overhauls, alignments, and commissioning activities at customer sites and Voith facilities Troubleshooting, disassembling, reassembling, and maintaining Voith Hydrodynamic and Geared Industrial products Providing preventative maintenance, emergency repairs, and technical support services Preparing detailed service reports, maintenance analyses, and failure investigations Delivering exceptional customer support in person, by phone, and via email Assisting the quotation process by providing estimates for labor duration and expenses Coordinating service schedules and arranging support from additional field service representatives as required Supporting the inside and outside sales teams with technical expertise Completing expense reports, timesheets, and documentation to facilitate timely customer invoicing Participating in special projects and assignments as required Post‑secondary education in a mechanical field is considered an asset Red Seal certification or equivalent trade qualification is required Minimum of 5 years of field service experience in a similar industry involving mechanical rotating equipment Experience with PLC controls is considered an asset Vibration analysis experience is considered an asset Ability to communicate technical information clearly through service reports and customer interactions Strong customer service orientation and relationship‑building skills Ability to read and interpret technical manuals, drawings, and schematics Fully fluent in English; French language skills are considered an asset Proficiency with Microsoft Office applications Travel and Working Conditions Availability to work overtime when required Travel throughout Canada and occasional international travel Ability to complete customer‑specific safety training and site access requirements Company‑provided in‑house technical training and development At Voith, you'll become part of a global organization known for its technical expertise, innovation, and commitment to safety.

We offer
a collaborative work environment, opportunities for professional development, and the chance to work on challenging projects while supporting customers across diverse industries. Comprehensive range of group insurance including medical, dental and travel coverage from day 1 – for you and your family Telemedicine services and Employee Assistance Program, for you and your family Flexible dress code depending on your day Inclusive environment that values diversity Leadership training and Mentorship program Scholarship program for the children of Voithians Voith Group operates net climate‑neutrally at all global locations since 2022 International assignment opportunities