Database Manager

Mulgrave School

2330 Cypress Bowl Lane

West Vancouver, BC V7S 3H9

Permanent Full-Time

Mulgrave is one of Canada’s leading independent co-educational pre-K – 12 day schools, serving the North Shore of Vancouver. We are an established IB Continuum World School with a reputation for excellence and innovation. We are seeking an experienced Database Manager & Donor Engagement to start in January 2027. The primary language of work will be English.

Reporting to the Senior Vice-President of Advancement, the role of Database Manager & Donor Engagement is an integral part of the Advancement team. This role fulfils the following primary duties aimed at maximising fundraising revenue, communication impact, and outreach.

• Management and administration of the advancement database, including data integrity, improvement, staff training, gift processing, and payment portal management
• Maintains high proficiency in Blackbaud’s Raiser’s Edge NXT and perfects the data input and output process and system
• Provides data analytic insights for planning and implementing a diverse portfolio of fundraising strategies to support the school’s development needs
• Responsible for certain key Advancement Services including prospect research & strategy, office administration, and donor service and stewardship

In order to provide the best possible learning environment for our highly diverse, multicultural student population, Mulgrave actively seeks to recruit staff from groups that have been traditionally underrepresented in independent and international school faculties. BIPoC and 2SLGBTQ+ educators and those with disabilities are warmly encouraged to apply, and invited to reach out for more information about our commitment to diversity, equity, inclusion, and justice.

Duties and Responsibilities

Including but not limited to the following:

• Maintains the overall database integrity and quality, including routine data improvement, data auditing, practice enforcement, security and code value management, systems checks, and database functions
• Import and export data from various sources, including manual entry
• Administers and manages gift processing, batch entry, and donation coding; prepares backup gift documentation and makes adjustments
• Manages the prompt issuance of donation receipts for tax purposes, ensuring proper documentation in accordance with the rules, regulations & guidelines of the Canadian Revenue Agency (CRA)
• Posts all donation entries to the Financial Edge system weekly and reviews weekly and monthly reports for accurate reconciliation with the Finance Department. Performs monthly fundraising reconciliations and pledge management.
• Develops and maintains queries/exports for direct appeals, email campaigns, publications, events, and ad hoc projects.
• Identifies, recommends, establishes, and implements relevant Advancement procedures, technology-based solutions, systems, standards, and processes including solutions for accuracy, integrity, security (privacy), and efficiency.
• Provides training for Raiser’s Edge users within the Advancement office and school as appropriate.
• Ensures policy and procedure documentation is current and implemented.
• Maintains up-to-date knowledge of relevant CRA rules and regulations
• Liaises with Finance for reconciliations to produce projections, revenue actuals, reports, and other documentation, including for audits, as needed.
• Works with the Director of Advancement and provides statistical analysis and financial reporting, including historical and current analysis to inform the strategic direction of fundraising.
• Works with other team members, including fundraisers, on their needs as they relate to database reports and information to perform their roles effectively and position them for success.
• Is responsible for the pipeline-donor relationship management system and processes including presenting pipeline reports to the Director of Advancement and other staff to help inform fundraising and stewardship
• Carries out research and analysis on giving histories and patterns to determine philanthropic profiles, including financial ability and capacity to make a gift
• Updates donor wealth screenings and other fundraising-related data
• Identifies, mines, and analyses prospects for fundraising and outreach initiatives
• Can present research in an end-user-friendly fashion for teams, leaders, and volunteers for fundraising and outreach initiatives

Donor Service and Stewardship

• Understands stewardship best practices and can create prompt, engaging donor acknowledgement communications and processes; Manages donor listings and delivers on certain stewardship program activities
• Manages records