Clerk IV

• Completion of Health Unit clerk certificate, recognized medical terminology course or program, Level I and II (or equivalent hospital based training)
• Two (2) years experience in a hospital or clinic setting
• One (1) year experience in scheduling patients procedures/tests
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications, and computer skills related to an electronic health record environment
• Experience using Aria, Oncology electronic health record
• Accurate keyboarding skills, with minimum 50 wpm.
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated communication skills
• Demonstrated flexibility to facilitate changes in techniques and procedures
• Ability to display independent judgment
• Ability to respect and promote a culturally diverse population
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis

Qualifications

• Grade 12 education (MB Standards)
• Completion of Health Unit clerk certificate, recognized medical terminology course or program, Level I and II (or equivalent hospital based training)
• Two (2) years experience in a hospital or clinic setting
• One (1) year experience in scheduling patients procedures/tests
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications, and computer skills related to an electronic health record environment
• Experience using Aria, Oncology electronic health record
• Accurate keyboarding skills, with minimum 50 wpm.
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated communication skills
• Demonstrated flexibility to facilitate changes in techniques and procedures
• Ability to display independent judgment
• Ability to respect and promote a culturally diverse population
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis

Position Summary

The Clerk IV – WMCC strives to provide the highest possible standard of service for patients, families, medical and other professional staff. The Clerk IV – WMCC is responsible for providing clerical support to the clinics, Radiation Therapy and the front desk of WMCC. The Clerk IV – WMCC may also provide support to the PMH Cancer Navigation Program.

Responsibilities

Overview:

• Prepare schedules (e.g. Aria and Telehealth) based on booking information, appropriate resources and patient needs.
• Process and transcribe physician orders.
• Provide effective written, oral and telephone communication between physicians, departments, CCMB and external stakeholders, as well as units, departments and external agencies.
• Promote and maintain good relationships between the Western Manitoba Cancer Centre, patients, families and visitors, in a manner that affords the individual respect and dignity.
• Monitor the return of lab results and diagnostic imaging bookings and communicate electronically to appropriate staff.
• Complete monthly statistics.
• Sundry duties as assigned