Coffee Specialist

Advantages

• Competitive salary of $18.75 + quarterly bonus.
• Monthly credit on coffee capsules and discount on accessories for employees.
• Access to Randstad Advantage insurance program.
• Excellent training and development programs

Responsibilities

• Customer Experience & Sales
• Offer customers an outstanding in-store experience from the moment they arrive.
• Warmly welcome, advise, and maximize in-store sales by expertly guiding customers through product choices and offering personalized recommendations.
• Technical Support & Operations
• Handle product issues and contribute to the smooth running of the boutique.
• Analyze reported machine malfunctions and provide efficient customer service solutions.
• Participate in daily meetings and training sessions to enhance product knowledge and procedural compliance.
• This role includes the physical duties of safely lifting, pushing, pulling, and maneuvering boxes and heavy items of various sizes and weights, consistent with provincial safety standards.
• Ensure the physical environment meets the brand's standards.
• Ensure that the boutique is clean and maintained, including making sure it is well-ordered, has the correct equipment available, and is properly presented at all times.

Professionalism, Safety & Compliance

• You will be required to maintain a high degree of professionalism and adherence to all company policies, including all workplace conduct and safety protocols.
• Immediately report any incident of theft, or safety concerns to management.
• All workplace conversations, behavior, and physical interactions with colleagues and clients must remain professional and respectful.
• Encourage team members, including communicating team goals related to customer service processes.
• Assist in creating a culture of safety, actively identifying areas for new training.
• Assist the team where and when needed.
• Perform any other job-related duties.

Qualifications

• 1 year of prior hotel, sales or retail experience is required.
• Flexibility to work Monday through Sunday.
• Excellent presentation, communication & interpersonal skills.

Randstad is an equal opportunity employer and is committed to diversity and inclusion.