HR Systems Analyst

1 month ago

Canada Workplace Safety and Insurance Board Full-time

  • Locations 200 Front St W, Toronto, ON, M5V 3L4, CA 100 King St W, Hamilton, ON, L8P 1A2, CA 300 Tartan Dr, London, ON, N5V 0E9, CA 340 Albert Street, Ottawa, ON, K1R 7Y6, CA 2300 University Ave E, Waterloo, ON, N2K 0A2, CA
  • Apply Before 09/11/2026, 03:59 AM
  • Job Schedule Full time

Job Description

About the WSIB

At the WSIB (Workplace Safety and Insurance Board), we are leaders in workplace health, safety, and support. We protect over five million people in Ontario’s workforce and serve more than 300,000 businesses. Join a purpose-driven organization that puts people first, values innovation, and is committed to the well‑being of every team member and the communities we serve.

Why Join Us? Our Employee Value Proposition (EVP)

Make Meaningful Impact: Your work will enable safer, healthier workplaces across Ontario, improving lives and outcomes for workers and employers.

Innovate and Inspire: Be part of a forward-thinking team that encourages creative solutions, cutting‑edge technology, and continuous learning .

Diversity & Inclusion: We are committed to equity, diversity, and inclusion, fostering a culture where everyone belongs and can thrive.

Grow Your Career: Enjoy robust learning, mentorship, and professional development opportunities. Your growth is our priority .

Comprehensive Benefits: We offer a competitive salary, and a comprehensive benefits package.

Work-Life Balance: Our supportive environment helps you balance priorities with flexible schedules and wellness initiatives .

Position: HR Systems Analyst

Location:

Toronto, London, Waterloo, Hamilton, Ottawa

Employment Type:

Full-time, temporary, up to 7 months

This role requires the successful applicant to commit to an in‑office work arrangement up to 5 days a week beginning in 2027.

Salary Grade:N06 | $80,000. -$100,000.00

About the role

As the Human Resources Systems Analyst , you will provide business analysis, technical consultation, and system administration services in support of all HR systems. You will serve as the front‑line point of contact for HR system‑related enquiries and act as a critical link between business clients and IT. You will play an important role in ensuring our HR systems are aligned with business requirements, managed effectively, tested thoroughly, and supported with a strong focus on quality, security, and user experience.

Key responsibilities

  • Drive business and systems improvement
  • Administer and support HR systems
  • Lead quality management and testing
  • Promote best practices and user enablement

Drive business and systems improvement

  • Identify, evaluate, and support the development of cost‑effective systems and procedures that improve efficiency and meet business requirements.
  • Conduct fit‑gap analysis to assess whether system customizations are needed or whether business process improvements can address identified needs.
  • Participate in business process improvement initiatives undertaken alongside system enhancements.
  • Provide consultative support to clients within Human Resources and across the WSIB to support requirements gathering and business issue resolution.
  • Liaise between business clients and IT to translate business requirements into technology solutions.
  • Act as project coordinator during system upgrades and enhancements.

Administer and support HR systems

  • Maintain and administer all HR systems and analyze known issues.
  • Serve as the gatekeeper prior to IT involvement when business users experience system issues, investigating root causes and determining when escalation is required.
  • Manage system security access and perform security audits, both internally and in partnership with external auditors.
  • Work with IT Security to establish and maintain system access standards.
  • Update and maintain system database information as communicated by business partners.

Lead quality management and testing

  • Lead Quality Management (QM) processes for all HR systems and report outcomes to the Manager, HR Systems.
  • Coordinate all system testing conducted by end users and identify required participants prior to launch.
  • Identify test requirements and criteria, and develop test plans, scripts, and cases.
  • Communicate and work with business testers to ensure understanding of and compliance with test plans.
  • Review and investigate testing failures and communicate outcomes to business testers.
  • Analyze test results independently and provide recommendations regarding launch readiness. <