Consumer Experience Strategy Lead
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Lead consumer experience strategy at Sanofi through user research, digital product planning, and measurement frameworks. Guide global digital solutions across the ecosystem.
As Consumer Experience Strategy Lead, you will shape strategy for Sanofi patients, customers, and staff. You will align user needs, market insights, product roadmaps, and technical frameworks. The work spans digital products, software design, research, measurement, and stakeholder influence across the organization.
Key Responsibilities:
- Deliver CX strategy across digital products using research and insights
- Define principles, plans, and measurement frameworks for CX
- Align user experience strategy with product roadmaps
- Influence product and service strategy direction across business functions
- Advocate for CX within Digital and stakeholder groups
Requirements:
- Bachelor’s degree in design, HCI, MBA, or related field
- Seven-plus years as a CX or UX strategist
- Experience with digital product or software design
- Strong analytical, communication, and presentation skills
- Professional English communication skills, verbal and written
Shape Sanofi’s consumer experience strategy with research, digital product expertise, measurement, and influential stakeholder leadership.