Residential Property Manager

Matrix360 is a people‑first talent and workplace culture firm for the commercial real estate and development (CRED) industry. For more than 20 years, we’ve helped organizations build stronger teams, healthier workplaces, and more inclusive cultures because when people thrive, businesses thrive.

We understand the CRED industry deeply—and we care about the people who drive it and the communities it shapes. That’s why we lead with a human‑centered approach to everything we do. We listen closely, we meet organizations where they are, and we bring the insight and guidance needed to help teams work better together. Through talent advisory, leadership support, and culture transformation, we help workplaces become places where people feel valued, respected, and able to do their best work.

At Matrix360, equity isn’t an add‑on, it’s embedded in how we partner, how we recruit, and how we help organizations grow. We are committed to creating fair access and opportunity at every stage of employment and leadership, so people and businesses can succeed together.

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About The Opportunity

On behalf of our client, a longstanding and well‑established real estate investment and development company, active across the Greater Toronto Area, we are seeking a Property Manager to oversee day‑to‑day operations for a portfolio of residential properties, reporting to the Director, Property Management. This is a hands‑on role with full accountability for tenant relations, leasing, budgeting, and site operations across three residential communities — roughly 150 units spanning townhomes and condominiums.

The successful candidate will be an experienced residential property management professional who is comfortable operating with minimal supervision while coordinating the work of a small on‑site team. They will bring strong tenant‑facing instincts, financial and administrative rigor, and the interpersonal skills needed to represent the client professionally with tenants, suppliers, and senior leadership.

The compensation package includes a base salary in the range of $75,000–$85,000, with an annual discretionary bonus, medical and wellness benefits. The role follows a hybrid schedule, with three days per week on‑site or in‑office, and is a full‑time position. Our client is an advocate for equity and diversity and recognizes the importance of leadership engagement within its framework.

Candidate Profile Summary

You are a seasoned residential property management professional who thrives in a hands‑on, fast‑paced environment. You bring at least two years of experience managing residential properties, along with a strong command of tenant relations, lease administration, and the regulatory processes — including Landlord and Tenant Board filings — that come with running an active residential portfolio.

You are comfortable exercising judgment independently, while also directing and coordinating the work of on‑site resident managers, maintenance staff, and a residential property supervisor. You have a genuine head for numbers — comfortable coding invoices, tracking budget variances, and contributing to the annual budgeting process — and you communicate with equal confidence in writing and in person.

This is a role for someone who takes pride in keeping well‑run, well‑presented communities and who is looking to build a long‑term career with an established real estate organization with deep roots across the GTA.

Responsibilities

Leasing & Tenant Relations

• Serve as the primary point of contact for tenants — handling inquiries, work orders, complaints, and emergency situations — and carry out regular interior and exterior site inspections, reporting findings per company protocol.
• Benchmark unit pricing and marketing positioning against comparable properties in the area, including periodic competitive research on similar listings.
• Keep online listings and market rents current across advertising platforms, manage inquiries on available units, and conduct showings when needed.
• Maintain a pipeline of prospective renters for future vacancies and follow up with candidates after showings to gather feedback for management's review.
• Prepare accurate, complete lease documentation and lease summaries, coordinating with the property administrator to ensure records are reflected correctly in Yardi.

Rent Collection & Compliance

• Manage monthly rent collection and arrears, issuing formal non‑payment notices and pursuing outstanding balances in accordance with company policy.
• Prepare Landlord and Tenant Board (LTB) filings and represent the company at LTB hearings on evictio