VP of Operations

Legends Haul is a rapidly evolving food manufacturing and distribution company based in Vancouver, British Columbia. Founded in 2018, we've built our business around exceptional food, strong relationships, and a commitment to doing things differently.

Serving over 1,400 customers across British Columbia, we partner with some of the country's leading restaurants, retailers, and food brands. Our business combines premium meat and seafood distribution, in-house food manufacturing, and the development of innovative consumer food brands.

Operating from our approximately 45,000-square-foot Vancouver facility, we manage a complex, temperature-controlled supply chain that connects procurement, manufacturing, inventory, warehousing, and transportation.

As we enter our next phase of growth, we are looking for an exceptional operational leader who can help us build a more efficient, accountable, and scalable business.

THE OPPORTUNITY

We are seeking an experienced VP of Operations to lead the day-to-day execution and long-term development of our operational business.

Reporting directly to the CEO and serving as a key member of our Senior Leadership Team, this individual will have overall responsibility for manufacturing, inventory management, receiving, warehousing, order fulfillment, and transportation.

This is a highly involved leadership role requiring a combination of operational expertise, financial discipline, people leadership, and practical problem-solving.

The successful candidate will be expected to establish strong operating standards, develop leaders, improve productivity, and ensure the seamless movement of products through our business.

Above all, we need a leader who takes ownership, builds accountability, and delivers results.

KEY RESPONSIBILITIES

1. Operational Leadership & Execution

Provide overall leadership and accountability for daily operations across manufacturing, warehousing, inventory, receiving, and transportation.

Lead, coach, and develop a team of 35+ employees, including departmental managers, supervisors, and frontline team members.

Establish clear operational KPIs, departmental expectations, and performance management processes.

Develop scalable systems, standard operating procedures, and operational workflows.

Drive continuous improvement in productivity, labour efficiency, cost control, and service performance.

Lead operational planning, capacity management, and execution against company growth objectives.

2. Inventory Management & Control

Take ownership of inventory accuracy, integrity, movement, and accountability throughout the operation.

Oversee receiving, put-away, stock rotation, replenishment, picking, and inventory adjustments.

Establish disciplined FIFO/FEFO processes, cycle counting, and inventory reconciliation procedures.

Work closely with Procurement and Finance to manage inventory levels, aging stock, shrinkage, and working capital.

Improve inventory visibility, traceability, and warehouse management system utilization.

Ensure inventory discrepancies are identified, investigated, and resolved with clear ownership.

3. Manufacturing & Production

Oversee daily manufacturing operations, including meat cutting, grinding, burger and sausage production, and other value-added food manufacturing processes.

Drive production planning, scheduling, labour utilization, yield management, and equipment efficiency.

Establish and monitor manufacturing performance metrics, including throughput, waste, yield, downtime, and cost per kilogram.

Partner with Food Safety & Quality Assurance to maintain strong food safety practices, regulatory compliance, and product integrity.

Support new equipment integration, process improvements, and manufacturing capacity expansion.

Collaborate with Product Development, Sales, and Procurement to support new product commercialization and production readiness.

4. Warehouse, Receiving & Transportation

Oversee all warehouse operations, including inbound receiving, storage, order selection, packing, staging, and shipping.

Ensure accurate, timely, and efficient order fulfillment across multiple customer channels.

Lead transportation planning, route optimization, fleet utilization, and delivery service performance.

Manage third-party transportation partners, external storage providers, and related operational costs.

Maintain strong cold-chain management, product handling standards, and facility organization.

Drive improvements in warehouse productivity, order accuracy, on-time delivery, and customer service.

Develop and manage operational budgets, staffing plans, and capital expenditure requirements.

Partner with Finance to