Director of Venues
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Director of Venues
Landmark Luxury Hotel | Edmonton, Alberta, Canada
Compensation
● Base Salary: CAD $70,000 – $80,000 / year + bonus (up to 10%)
● Comprehensive benefits (medical/dental/vision, extended mental health), pension with employer match, travel program, wellness platform
Role Overview
A hands-on, floor-focused leadership role overseeing two restaurant outlets and a lounge at a high-volume luxury hotel, reporting to the Director of Food & Beverage. Focused on tightening service execution and sequence of service, rolling out team training, and driving day-to-day operational excellence across all outlets.
Key Deliverables
- Service execution - lead and refine sequence of service across all outlets, staying hands-on in daily operations
- Team development - recruit, train, and roll out ongoing training to build a high-performing, guest-focused team
- Financial performance - manage outlet budgets across labor, productivity, revenue, and expenses; support forecasting
- Guest experience - uphold LQA standards and drive continuous improvement in service quality
- Innovation & positioning - collaborate with culinary leadership on menus, promotions, and events that keep the dining experience competitive
Required Qualifications
- 3+ years in a senior management role within a luxury restaurant or hotel setting
- Proven track record driving revenue and hitting financial targets
- Strong understanding of LQA standards and service excellence
- Proficiency with Microsoft Office, Avero, OpenTable, Opera, and Silverware
- ProServe certified; must be 18+ and legally able to serve alcohol in Alberta
- Bachelor's degree in hospitality, business, or related field preferred
- Legally eligible to work in Canada - no visa sponsorship available