ServiceNow Consultant

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. NTT DATA's Client is currently seeking a Service Now Consultant to join their team in Ottawa, Ontario (CA-ON), Canada (CA). Senior ServiceNow Consultant / Developer We are seeking a highly skilled and experienced Senior ServiceNow Consultant / Developer with over 8–10 years of expertise in ServiceNow platform development, administration, automation, and enterprise integrations. The ideal candidate will lead the architecture, design, implementation, and optimization of scalable ServiceNow solutions aligned with business and IT objectives. This role requires deep technical knowledge of ITSM, ITOM, CMDB/CSDM, workflow automation, integrations, and platform governance. The successful candidate will collaborate with cross-functional teams, mentor junior developers, and drive digital transformation initiatives across enterprise environments. ServiceNow Architecture & Development Lead ServiceNow architecture, solution design, and technical delivery initiatives. Develop scalable and maintainable ServiceNow applications using: UI Policies ITSM / ITOM Implementation Asset Management Develop and maintain REST/SOAP integrations between ServiceNow and third-party enterprise systems. Integrate ServiceNow with platforms such as SAP, Azure, Workday, SailPoint, SCCM, Salesforce, Intune, and MobileIron. Data Management & Platform Operations Manage large-scale data migrations and transformation activities. Maintain data integrity and synchronization across systems. Monitor platform health, performance, and usage compliance. Troubleshoot complex technical, automation, and integration issues. Provide technical leadership and mentorship to development teams. Participate in strategic planning and continuous improvement initiatives. Produce technical documentation, architecture diagrams, and implementation guides. Bachelor's degree in Computer Science, Information Technology, or related field. Master's degree or postgraduate qualification preferred. 8+ years of hands‑on ServiceNow development and administration experience. ~Technical Skills ServiceNow Platform Development JavaScript (ES6+) SQL & Relational Databases HTML5, XML, CSS3 Python scripting (preferred) ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) ITSM Implementation Specialist Discovery Implementation Specialist CMDB/CSDM Implementation Specialist Certified Technical Architect (CTA) – in progress or completed Experience leading large-scale digital transformation projects. Key Projects & Exposure SAP Integration automation Fleet management / Pool Car applications About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. NTT DATA provides a reasonable range of compensation for Canada-based positions. The starting pay range for this remote role is $70 to $80/hour. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for NTT DATA's Employee Assistance Program (EAP) and Discount Perks. #