Bilingual Reservation Sales Consultant at Accor
5 days ago
Canada
Accorhotel
Full-time
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Elevate luxury travel experiences with Accor as a Bilingual Luxury Reservation Sales Consultant. Engage guests in both English and French to personalize their unforgettable stays.
In this full-time, permanent role, you'll be the first contact for guests, assisting them with reservations across Accor’s prestigious luxury brands. Your strong communication skills in both languages will enhance guest interactions, while your creativity helps tailor memorable travel experiences. Commitment to ethical hospitality will reflect Accor’s values in all your conversations.
Key Responsibilities
• Answer inbound calls in English and French for luxury bookings
• Actively listen and understand guest needs for personalized service
• Recommend ideal rooms and premium packages to enhance stays
• Represent Accor’s values in all guest interactions
• Support responsible hospitality practices and initiatives
Requirements:
• Professional-level fluency in English and French
• Strong communication and luxury service skills
• Background in hospitality, sales, or customer service
• Ability to navigate multiple software systems
• Willingness to attend training in Moncton Create connections and foster memorable experiences for guests while supporting Accor’s commitment to exceptional service.
Key Responsibilities
• Answer inbound calls in English and French for luxury bookings
• Actively listen and understand guest needs for personalized service
• Recommend ideal rooms and premium packages to enhance stays
• Represent Accor’s values in all guest interactions
• Support responsible hospitality practices and initiatives
Requirements:
• Professional-level fluency in English and French
• Strong communication and luxury service skills
• Background in hospitality, sales, or customer service
• Ability to navigate multiple software systems
• Willingness to attend training in Moncton Create connections and foster memorable experiences for guests while supporting Accor’s commitment to exceptional service.