[CA DC-AB] Senior Supervisor, Production

Location: (EDM) 36 Ave & 8th St, Nisku

Shift: Friday to Tuesday - flexibility required for both Day & Evening Shifts

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• Day Shift: Friday to Tuesday (6:30 AM to 3:30 PM)
  
• Evening Shift: Friday to Tuesday (3:30 PM to 12:00 AM)
  

S'more About The Team

The Senior Supervisor reports to the Production Manager and leads a team of supervisors, team leads, coordinators, and associates in a single shift or across multiple shifts. In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the production function in a fulfillment center. The Senior Supervisor is responsible for any issue resolution in day-to-day operations, and when necessary, further escalates issues to the Manager levels. The Senior Supervisor is responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])

Lettuce Share What This Role Will Be Responsible For

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• Manage a shift or multi-shift operation with a team of production supervisors, team leads, coordinators, and associates
  
• Act as the primary point of contact for escalations and corrective actions in warehouse operations. Works directly with the Manager(s) to resolve issues, escalations, and corrective actions
  
• Responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, and core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])
  
• Develop management schedule to ensure full coverage of processes
  
• Accountable for key production controls and metrics, including but not limited to safety near misses and incidents, labor efficiency, production errors, material yield and waste, on-time delivery, and employee engagement
  
• Facilitate training / train new and existing employees in production operations best practices; Ensure strong understanding and adherence to standard operating procedures across all warehouse employees
  
• Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment, and up-to-date training and management of employees; the work area must achieve compliance with global DC standards
  
• Drive focus on error improvement and efficiency (minutes per box, labor variance); Conduct daily and weekly performance analysis to identify the root cause of inventory cost variances and deliver corrective actions
  
• Drive continuous improvement by guiding the production team in identifying improvement opportunities in safety, quality, and efficiency
  
• Work in compliance with OH&S acts and regulations.
  
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
  
• Other duties as assigned
  

Sound a-peeling? Here's what we're looking for:

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• 5+ years of and/or Supply Chain experience, preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field
  
• Strong understanding of OHS and Food Safety and its application in a warehouse and production environment
  
• Experience with managing a large-scale teams and operations
  
• An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels
  
• An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and and delivers fast and well-rounded solutions to complex problems
  
• A strong analytical problem solver that identifies and simplifies complex issues and drives rapid, focused, and data-driven solutions
  
• Energy, enthusiasm, and a can‑do attitude. Used to working in a high‑pressure, fast‑paced, and constantly changing environment
  
• Drive and self‑motivation. We seek a leader who competes to win and has the burning desire to make a meaningful difference in our business and the lives of our employees
  
• Strong understanding of warehouse systems and controls
  
• Professional certifications and/or licenses with Lean Six Sigma preferred
  

Let’s cut to the cheese, this is why you'll love it here:

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• Box Discount - Amazing discounts on 1 box per week 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
  
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet you