Dispatcher with First Student

2 days ago

Canada First Student, Inc. Full-time

Drive safety and service as a Dispatcher at First Student. Oversee bus routes, support drivers, and enhance communication in a rewarding environment. First Student seeks an experienced Dispatcher to manage bus operations and ensure on-time performance. In this role, you will coach drivers and monitors, handle scheduling complaints, and serve as a liaison with major customers. Success in this position will enhance your communication and customer service skills in a supportive team atmosphere. Key Responsibilities:

  • Oversee all bus routes and scheduling operations
  • Counsel drivers and monitors on best practices
  • Manage heavy phone and radio traffic efficiently
  • Report driver complaints to Operations Supervisor
  • Provide solutions for drop-off and pick-up concerns
Requirements:
  • 3-5 years of relevant experience required
  • High school diploma or equivalent necessary
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to meet deadlines and time constraints
Become an integral part of First Student's mission, prioritizing safety and customer satisfaction. #J-18808-Ljbffr