Patient Services Representative

About this job

Patient Services Representative - Full-Time Position - Raleigh Location

We’re seeking a detail-oriented and highly personable Patient Services Representative to join our fast-paced medical practice. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

Key Responsibilities:

• Greet patients and visitors with warmth and professionalism
• Accurately collect and input patient information into the electronic health record system
• Verify insurance coverage and obtain necessary authorizations
• Handle incoming calls and front desk correspondence
• Collaborate with clinical and administrative staff to provide outstanding service

What You Bring:

• Exceptional attention to detail and accuracy
• Commitment to delivering top-tier customer service
• Ability to thrive in a fast-paced environment while juggling multiple tasks
• Ability to build and maintain positive, effective working relationships with co-workers, providers, and patients
• At least 1 year of experience in a medical office setting is required
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions