Customer Experience Leader

12 hours ago

Canada ASSA ABLOY Full-time
Fleming and Baron, an ASSA ABLOY company, is hiring a Customer Experience Manager to lead customer-facing teams at our Woodbridge, Ontario facility. You will drive service excellence, coach staff, monitor NPS, and partner with Sales, Operations and Engineering to enhance end-to-end customer experiences. Ideal candidates bring 5–7+ years in CX/CS/Operations, a relevant degree (MBA a plus), and strong leadership with change management experience.

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