Customer Account Coordinator Logistics
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Coordinate customer accounts for XTL Transport Inc. using data entry and WMS systems. Work Monday through Friday from 8 a.m. to 5 p.m.
As a Customer Account Coordinator, you will manage customer account data within transportation, logistics, and warehousing-distribution operations. The work includes transaction creation, customer communication, account tracking, reporting, and document follow-up. Bilingual communication and customer service skills support daily coordination.
Key Responsibilities:
- Create receiving and shipping transactions through data entry
- Create, modify, and update customer account profiles
- Communicate customer requests to operations departments
- Validate transactions, services, documents, and invoicing entries
- Run reports and follow up with customers regularly
Requirements:
- Knowledge and mastery of WMS systems; AS400 is an asset
- Experience in a similar position
- Bilingual oral and written communication skills
- Excellent customer service and explanation skills
- Ability to manage priorities and multiple files under pressure
Support accurate logistics transactions and strong customer relationships through WMS expertise, bilingual communication, and attentive account coordination.