Service Manager at Privateers Harley-Davidson

Elevate your motorcycle passion as a Service Manager at Privateers Harley-Davidson in Halifax, Nova Scotia. Lead a dedicated team, ensure exceptional customer service, and maintain high operational standards. In this role, you will oversee the service department while mentoring staff and fostering a premium service environment. With over three years of experience in motorcycle service management, you’ll be critical in enhancing customer experience, managing workflows, and resolving service issues promptly. Key Responsibilities:

• Ensure exceptional service aligned with Harley-Davidson standards
• Greet customers and clearly communicate service needs
• Lead and mentor service advisors and technicians
• Conduct team meetings and ongoing training sessions
• Manage department profitability and interpret financial reports

Requirements:

• 3+ years in service management for motorcycles or automotive
• Strong technical understanding of motorcycle service
• Proven leadership and team management skills
• Excellent problem-solving and organizational abilities
• Stellar customer service and communication skills

Drive exceptional service and team development in the motorcycle industry with Privateers Harley-Davidson. #J-18808-Ljbffr