Senior Customer Activation Manager | Partnerships

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We care less about where you trained and more about what you’ve built. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion. Partner Relationship Management Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital Drive Partner Enablement and Customer Activation Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale Exceptional project management and time management Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed Ability to anticipate customer needs and position product solutions accordingly Experience with accounting partners, Private Equity, and/ or Venture Capital Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics Benefits available to all full-time Ramp employees (Global) Flexible PTO Centralized home-office equipment ordering Budget for intra-office travel Weekly coffee stipend 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents One Medical annual membership Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay In-office perks: lunch, snacks, drinks, and more Relocation support to NYC or SF (as needed) Group medical, dental, and vision coverage through Sun Life Life, AD&D, and disability coverage Group Retirement Plan with employer match (RRSP + DPSP) Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay Employee Assistance Program and virtual care through Lumino Health Private medical insurance through Freedom Elite Virtual GP and at-home care via eMed x Livi Workplace pension through Penfold, with salary sacrifice option Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay #