Shaw Group Customer Care Specialist

Become a Customer Care Specialist at Shaw Group in Moncton, NB, where you will be the first point of contact for contractors. This hybrid role combines customer service with administrative tasks. Shaw Group is seeking an Administrative & Customer Service Specialist to support our Shaw Brick operations. You will be essential in managing client interactions, order processing, and logistics coordination. If you thrive in fast-paced settings and have strong attention to detail, this role is made for you. Key Responsibilities:

• Interact with contractors and clients, addressing questions
• Input orders, manage invoicing, and process payments
• Coordinate logistics for accurate order delivery
• Administer office tasks and maintain filing systems
• Assist in resolving account discrepancies and inquiries

Requirements:

• Minimum 2 years of experience in customer service or admin roles
• Fluent in English; bilingual preferred
• Strong skills in Microsoft Office software
• Familiar with construction materials and terminology
• Excellent multitasking and teamwork attitude

Leverage your customer service expertise to enhance Shaw Brick's operations and foster strong client relationships. #J-18808-Ljbffr