Shift Lead
1 week ago
Canada
Push Operations
Full-time
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What You’ll Do
- Lead and support the team during assigned shifts
- Deliver an exceptional customer experience
- Ensure product quality, presentation, and freshness meet standards
- Maintain high standards for cleanliness, organization, and food safety
- Assign tasks and ensure team members complete their responsibilities
- Keep the team organized and efficient during busy periods
- Assist with cash handling and shift procedures
- Monitor product, ingredients, and packaging levels
- Lead opening and closing procedures
- Handle customer questions and concerns professionally
- Coach and provide feedback to team members when needed
- Communicate operational issues to the management team
- Lead by example and help create a positive team environment
What We’re Looking For
- Previous leadership or restaurant experience preferred
- Strong communication and customer-service skills
- Reliable, punctual, and responsible
- Positive attitude and strong work ethic
- Comfortable leading a team in a fast-paced environment
- Able to make decisions and solve problems independently
- Strong attention to detail
- Willingness to coach and support team members
Schedule & Availability
This is a full-time position, approximately 35–40 hours per week .
Strong preference will be given to candidates available for closing shifts:
- Monday–Wednesday: Available to close until 1:00 AM
- Thursday–Saturday: Available to close until 2:00 AM
Closing responsibilities include completing cleaning, restocking, food-safety procedures, cash/closing procedures, and ensuring the store is properly secured and ready for the next day.
Applicants should be comfortable working late-night closing shifts on a consistent basis.
Why Join Crumbl?
- Fun and supportive team environment
- Opportunities for growth and advancement
- Full-time hours
- Leadership experience in a fast-paced restaurant environment
Ready to Lead?
If you’re responsible, motivated, hardworking, and ready to take the next step in your restaurant career , we’d love to have you join our team