Customs Release Analyst at FedEx
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Become a vital part of FedEx Trade Networks in Richmond, British Columbia, as a Customs Release Analyst. This role involves processing documentation and ensuring smooth customs transactions while delivering exceptional customer service.
As a Customs Release Analyst, you will focus on gathering information and documents for customs clearance. Your responsibilities include monitoring transaction statuses and maintaining accurate records in broker systems. With a strong emphasis on communication, you will assist customers via phone and email while collaborating with various internal teams to ensure efficient freight processing.
Key Responsibilities:
- Gather and assess clearance documentation for accuracy
- Monitor customs transaction status and resolve issues
- Maintain accurate shipment tracking logs
- Provide timely responses to customer inquiries
- Collaborate with internal teams for seamless processing
Requirements:
- High School Diploma required
- Minimum 1 year experience in Customs Brokerage
- Proficient in MS Office and AS 400 system
- Strong communication and organizational skills
- Ability to handle customer inquiries effectively
Step into this pivotal role at FedEx and utilize your customs brokerage skills to ensure a smooth shipping process.