Senior Program Manager
6 days ago
Canada
Recrute Action
Full-time
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Senior Program Manager
- Operations Transformation (Insurance) Senior Program Manager
- Operations Transformation (Insurance) We are seeking an experienced Program Manager to lead the operations workstreams within an upcoming Health & Dental transformation. The Operations PM will work closely with business, technology, and operations leadership to manage roadmaps, delivery timelines, costs, risks, and dependencies, while maintaining strong governance and stakeholder engagement. Salaried: $100-$110 per hour. ~ Incorporated Business Rate: $120-$130 per hour. ~Opportunity to contribute to high-profile global corporate events and executive engagements Partner with operations leads, cross-functional, and cross-BU teams to maintain progress and proactively resolve challenges. Identify opportunities for operational efficiency within our workstream solution development and implement process improvements through the delivery roadmap. Support change management and business readiness efforts for operational teams. Identify operational risks and develop mitigation strategies; communicate with risk partners to ensure risks are understood and properly managed. Lead operations governance forums and participate in broader governance alongside the business PM. Provide clear, concise updates to senior operations leadership and stakeholders on operational performance, risks, and decisions Collaborate with Business PMO, Tech PMO and Architecture teams to ensure operational solutions are scalable and sustainable. Validate that operational processes align with technology capabilities and regulatory standards. Report operational performance—including financials, progress, quality, and risks—to leadership and executive sponsors. Minimum 7 years of program/project management experience in operations or service delivery, preferably in health, dental, or insurance domains. Proven track record of managing complex, multi-workstream operational programs. Experience with process improvement methodologies (Lean, Six Sigma) and tools (Jira, Smartsheet). Strong leadership and stakeholder management skills. Ability to analyze data and develop frameworks to drive decision-making.
- Operations Transformation (Insurance) Senior Program Manager
- Operations Transformation (Insurance) We are seeking an experienced Program Manager to lead the operations workstreams within an upcoming Health & Dental transformation. The Operations PM will work closely with business, technology, and operations leadership to manage roadmaps, delivery timelines, costs, risks, and dependencies, while maintaining strong governance and stakeholder engagement. Salaried: $100-$110 per hour. ~ Incorporated Business Rate: $120-$130 per hour. ~Opportunity to contribute to high-profile global corporate events and executive engagements Partner with operations leads, cross-functional, and cross-BU teams to maintain progress and proactively resolve challenges. Identify opportunities for operational efficiency within our workstream solution development and implement process improvements through the delivery roadmap. Support change management and business readiness efforts for operational teams. Identify operational risks and develop mitigation strategies; communicate with risk partners to ensure risks are understood and properly managed. Lead operations governance forums and participate in broader governance alongside the business PM. Provide clear, concise updates to senior operations leadership and stakeholders on operational performance, risks, and decisions Collaborate with Business PMO, Tech PMO and Architecture teams to ensure operational solutions are scalable and sustainable. Validate that operational processes align with technology capabilities and regulatory standards. Report operational performance—including financials, progress, quality, and risks—to leadership and executive sponsors. Minimum 7 years of program/project management experience in operations or service delivery, preferably in health, dental, or insurance domains. Proven track record of managing complex, multi-workstream operational programs. Experience with process improvement methodologies (Lean, Six Sigma) and tools (Jira, Smartsheet). Strong leadership and stakeholder management skills. Ability to analyze data and develop frameworks to drive decision-making.