Program Coordinator

The Information and Communication Technology Council (ICTC) is seeking a Program Manager to join the Capacity Building & Innovation team. This is a one-year, full-time term position responsible for the overall management and successful delivery of a workforce development program. The Program Manager provides operational leadership, oversees program implementation, manages budgets and timelines, coordinates internal and external stakeholders, and ensures program objectives, performance targets, and reporting requirements are achieved. The role is accountable for delivering high-quality outcomes for employers and participants while maintaining alignment with organizational priorities and funding requirements The Program Manager manages multiple program priorities and oversees outreach, partnerships, stakeholder engagement, and program administration to ensure the various components of the program complement one another, achieve program deliverables, and align with ICTC's overall corporate goals. The ideal candidate is an organized, proactive program management professional with experience delivering employer-facing workforce development programs, strong stakeholder management skills, and the ability to keep a complex, multi-partner initiative on track and on schedule. Direct experience in the manufacturing and/or automotive sectors, or working closely with industry employers and associations, would be considered a strong asset. Program Planning & Implementation Developing and overseeing detailed program work plans, including timelines, milestones, resource requirements, risks, mitigation strategies, and staffing needs to support successful program delivery. Managing the implementation of the program work plan and ensuring activities remain aligned with program objectives, contractual obligations, budgets, and timelines. Managing the day-to-day working relationship with the delivery partner, ensuring roles, timelines, and deliverables are clearly defined and met. Facilitating regular partner check-ins, planning sessions, and issue-resolution discussions to support successful program delivery. Preparing, monitoring, and forecasting program budgets, identifying financial risks, and ensuring expenditures comply with funder requirements and ICTC financial policies. Monitoring program performance, deliverables, and KPIs, identifying risks and implementing corrective actions as required to keep the program on track. Supporting employer recruitment, outreach, and engagement strategies in collaboration with internal teams and delivery partners to achieve enrollment targets. Supporting continuous improvement efforts by identifying opportunities to enhance program processes, participant experience, operational efficiency, and program outcomes. Coordinating the collection of program data and documentation required for monitoring, evaluation, impact measurement, and continuous improvement activities. Leading the preparation of funder reports, progress updates, briefing materials, and other required reporting deliverables. Providing regular program updates, analysis, and recommendations to senior leadership, highlighting progress, risks, opportunities, and areas requiring decision-making. Managing relationships with participating employers, industry stakeholders, and the delivery partner to support recruitment, engagement, retention, and successful program outcomes. Supporting sector-focused employer outreach and recruitment efforts, leveraging ICTC's employer network and ecosystem partnerships to drive participation. Building and maintaining strong working relationships with manufacturing SMEs, industry associations, ecosystem partners, and funder representatives. Collaborating with the delivery partner to monitor employer participation, address challenges, and ensure a high-quality participant and employer experience. Supporting the collection of employer feedback, success stories, and key informant interviews to inform program evaluation and continuous improvement. Identifying opportunities to strengthen partnerships, expand employer engagement, and support the long-term growth and sustainability of the program Building and maintaining strong relationships with employers, industry associations, government representatives, workforce development organizations, the delivery partner, and other ecosystem partners to support program success and growth. Developing and managing strategic partnerships that support employer recruitment, participant engagement, program delivery, and achievement of program outcomes. Representing ICTC at industry meetings, conferences, networking events, and stakeholder engagement activities to promote the program and strengthen ICTC's presence within the manufacturing, automotive, and workforce development ecosystems. Monitoring partnership agreements, stakeholder commitments, and collaborative activities to ensure value is reali