Softgoods Supervisor at Giant Tiger
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Become a key player at Giant Tiger as a Softgoods Supervisor, ensuring exceptional customer service and efficient operations within assigned departments. Lead your team to foster a supportive shopping experience. As a Softgoods Supervisor, you'll empower your department team while overseeing daily operations at our Sorel-Tracy location. Bring your leadership skills, customer service expertise, and merchandising acumen to create a welcoming atmosphere for our shoppers. This role directly impacts store performance and enhances the customer experience through effective training and inventory management. Key Responsibilities:
- Ensure high customer service standards across assigned departments
- Supervise and train associates on policies and procedures
- Oversee inventory management, including ordering and replenishment
- Lead merchandising and promotional activities effectively
- Resolve customer complaints quickly and professionally
- Proven experience in retail management or keyholding (1-3 years)
- Strong leadership and communication skills
- Ability to work both independently and in a team
- Exceptional planning and organizational abilities
- Skilled in merchandising and customer service