Virtual Assistant

About the role

The Virtual Assistant will provide comprehensive administrative support to executives and teams, ensuring smooth daily operations in a fully remote environment. This role requires proactive management of schedules, communications, and travel logistics while maintaining a professional online presence.

Key responsibilities

• Manage and coordinate multiple calendars, schedule meetings, and handle rescheduling conflicts.

• Monitor, triage, and respond to email correspondence, ensuring timely follow-up.

• Perform accurate data entry and maintain organized digital filing systems.

• Provide first-line customer support via phone, email, and chat, resolving inquiries efficiently.

• Arrange domestic and international travel, including itineraries, accommodations, and expense tracking.

• Create and schedule content across social media platforms, monitoring engagement and analytics.

• Utilize Microsoft Office and Google Workspace to produce reports, presentations, and collaborative documents.

Required qualifications

• 1-35 years of experience in virtual assistance or related administrative support.

• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Calendar, Docs, Sheets).

• Demonstrated ability to manage complex calendars and coordinate travel logistics.

• Strong written and verbal communication skills for email and customer support.

• Excellent attention to detail and accuracy in data entry and document preparation.

• Self-motivated, reliable internet connection, and ability to work independently in a remote setting.

Nice to have

• Experience with social media management tools (e.g., Hootsuite, Buffer).

• Familiarity with basic bookkeeping or expense reporting software.

• Previous experience supporting C-level executives.

• Knowledge of project management platforms such as Asana or Trello.