Supportive Housing Program Supervisor

Lead supportive housing services at CMHA Kelowna & District while supervising staff, coordinating coverage, and supporting Ellis Place participants.

This full-time Supportive Housing Team Lead works 37.5 hours weekly, typically Monday through Friday. You will train, coach, and support staff across every shift while overseeing program administration. The position contributes to protocols, case planning, crisis intervention, and community relationships.

Key Responsibilities:

• Supervise, orient, coach, and provide feedback to staff
• Coordinate timekeeping, attendance, training, and staffing issues
• Implement programs and evaluate operating methods
• Support participant case planning and community resource access
• Manage incidents, budgets, reports, and tenancy procedures

Requirements:

• Diploma in a human or social services field
• One to two years of supervisory experience
• Supportive housing experience required
• Valid Class 5 British Columbia driver’s license and reliable vehicle
• Vulnerable Sector Criminal Record Check clearance

Bring supportive housing supervision, crisis intervention, and participant advocacy skills to CMHA Kelowna’s Ellis Place program.